Job Type              Regular Full-Time
Remote Type     Hybrid
Location               Vancouver, Canada
Posting Range   $66,300– $122,100

This role is focused on commercial business development under Economical Insurance.

Love What You Do
Family is part of Definity, a Canadian, multi-channel, property, and casualty insurance company whose success is founded on our family of companies’ long history of delivering a superior experience for those who count on us. We’re proud to help our customers, broker partners, employees, and communities adapt and thrive in a world of constant change. Our success in transforming into a digital leader in our industry is driven by a talented and engaged team with a passion for innovation and high performance.

To us, a seamless user experience is as important as the people behind it. That’s why we hire the most service-oriented individuals in BC and empower them with the tools they need to wow both our broker network and their clients. If a vibrant atmosphere with great people and an ambitious culture sounds like your kind of fit, apply to join us today.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Family offers flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

What can you expect in this role?
Reporting to the Director, Business Development (BD), the Business Development Advisor contributes to Definity’s growth and profitability by actively managing and growing relationships within the existing Broker network as well as building relationships with new Brokers in their territory.

The incumbent is responsible for development and implementation of sales plans and manages the sales pipeline at the broker level, actively monitors broker performance and provides guidance, support, and relevant training to brokers within the region.

The candidate advocates for the broker, escalating and engaging Economical stakeholders where appropriate. The incumbent collaborates with their peers in UW and Claims to share market intelligence and deliver a consistent broker experience which meets or exceeds the brokers expectation. The incumbent must be an energetic and service-oriented team player with exceptional customer service, verbal and written communication skills, and a strong ability to influence with effective negotiation skills.

Responsibilities

Delivering profitable gross written premium (GWP)
Evaluate assigned brokers within their territory to drive new business premium to achieve targets.
Developing and implementing sales plans and managing pipelines at their territory and broker level.
Implements the CI segment strategies, broker segmentation strategy, and the regional strategy; to deliver profitable growth.
Providing input to the Director, Business Development on continuous improvement opportunities for functional processes and technologies to drive efficiencies.
Managing relationships with their assigned Brokers as related to Commercial Insurance and acting as a point of contact for inquiries. The responsibility will be 100% Commercial lines.
Conducting quarterly broker reviews for their territory, and actively monitoring broker performance
Actively monitoring broker performance and provide guidance, support, and relevant training to brokers within the territory.
Negotiate, escalate, and engage Economical stakeholders where appropriate.
Collecting and escalating market intelligence and providing input for analysis.
Identifies opportunities, including portfolio transfers, and new broker appointments - Effectively engages with Brokers to influence Brokers to recommend Economical as the insurer of choice - Develops feasible/profitable innovative solution(s) while working together with the broker, underwriter and/or claims.

What you bring to the role?
Experience & Educational Qualifications

University degree in any discipline or a college diploma in a relevant discipline
Must have a Broker Level 2 License or be willing to obtain the license within the first 90 days of employment. Candidates will not be permitted to perform their duties as a BDA until this license has been obtained. Licensing costs will be covered by Family.
CIP designation or a commitment to completing the CIP is required.
Additional designations are considered an asset (e.g., FCIP, Certified Sales Professional (CSP))
Minimum of 5 years of Commercial Property and Casualty experience, preferably in sales or marketing.
Preference will be given to candidates with sales experience and/or previous personal or commercial lines underwriting experience.
Exceptional customer service, verbal, and written communication skills
Strong ability to influence and effectively negotiate with internal and external stakeholders.
Ability to coordinate 2-3 days overnight travel every six weeks if required.
Valid driver's license with a driving record acceptable to the company
A strong network of commercial lines broker relationships within British Columbia and the proven ability to create and nurture new relationships.

The BC Business Development team incorporates Family and Economical products; employment will be based out of Family. The majority of this role will be dedicated to the commercial (Economical) products.

Actual salary for the role may vary depending on the work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market. In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the company's discretion and subject to individual and company performance.

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

What's in it for you?

Company share ownership program
Retirement savings program with company-matched RRSP contributions
Generous time away, including vacation, personal leave, and birthday leave.
Paid volunteer days and company matching on charitable donations.
Competitive salary and benefits, including educational resources, tuition assistance, and paid time off to study for exams.
Focus on inclusion with employee groups, access to BIPOC counsellors, and access to programs for working parents.
Wellness and recognition programs
Discounts on products and services

You must be legally entitled to work in Canada. Qualified candidates are asked to please submit a cover letter outlining their suitability for this opportunity and a copy of their resume as a single document.

We would like to thank all candidates for showing interest in this role and our company; however, only those selected for further consideration will be contacted.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: accommodationrequest@familyins.com.