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Project Manager
Vancouver, BC · Information TechnologyJob Type Regular Full-Time
Remote Type Hybrid
Location Vancouver, Canada
Posting Range $77,800 - $129,600
Number of positions 01
Family is part of Definity, a Canadian multi-channel, property, and casualty insurance company whose success is founded on our family of companies’ long history of delivering a superior experience for those who count on us. We’re proud to help our customers, broker partners, employees, and communities adapt and thrive in a world of constant change. Our success in transforming into a digital leader in our industry is driven by a talented and engaged team with a passion for innovation and high performance.
To us, a seamless user experience is as important as the people behind it. That’s why we hire the most service-oriented individuals in BC and empower them with the tools they need to wow both our broker network and their clients. If a vibrant atmosphere with great people and an ambitious culture sounds like your kind of fit, apply to join us today.
Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do. Family offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.
What can you expect in this role?
Reporting to the Program Manager, the Project Manager will lead cross-functional initiatives that support corporate strategy and business objectives. You will be responsible for delivering projects on time, within scope, and on budget while ensuring strong stakeholder alignment and high-quality outcomes.
You will play a key role in guiding project teams, removing impediments, managing risks, and fostering a collaborative, high-performing environment.
What you’ll do?
Project Delivery & Leadership
What you bring?
Qualifications & Experience
Technical Skills
Core Competencies
Interested in this role, but don't meet every requirement? We encourage you to apply! We value diverse experiences and perspectives—great people bring value in many ways. If you believe you can excel in this role, tell us how. At Family, inclusion, diversity, and equity aren't just "nice to have" — they're essential to our success.
What's in it for you?
Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market. In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
You must be legally entitled to work in Canada. Qualified candidates are asked to please submit a cover letter outlining their suitability for this opportunity and a copy of their resume in one document.
We would like to thank all candidates for showing interest in this role and our company; however, only those selected for further consideration will be contacted.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: accommodationrequest@familyins.com.
Remote Type Hybrid
Location Vancouver, Canada
Posting Range $77,800 - $129,600
Number of positions 01
Family is part of Definity, a Canadian multi-channel, property, and casualty insurance company whose success is founded on our family of companies’ long history of delivering a superior experience for those who count on us. We’re proud to help our customers, broker partners, employees, and communities adapt and thrive in a world of constant change. Our success in transforming into a digital leader in our industry is driven by a talented and engaged team with a passion for innovation and high performance.
To us, a seamless user experience is as important as the people behind it. That’s why we hire the most service-oriented individuals in BC and empower them with the tools they need to wow both our broker network and their clients. If a vibrant atmosphere with great people and an ambitious culture sounds like your kind of fit, apply to join us today.
Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do. Family offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.
What can you expect in this role?
Reporting to the Program Manager, the Project Manager will lead cross-functional initiatives that support corporate strategy and business objectives. You will be responsible for delivering projects on time, within scope, and on budget while ensuring strong stakeholder alignment and high-quality outcomes.
You will play a key role in guiding project teams, removing impediments, managing risks, and fostering a collaborative, high-performing environment.
What you’ll do?
Project Delivery & Leadership
- Lead end-to-end project delivery, including planning, execution, monitoring, and closure
- Manage project scope, budget, timelines, and resource allocation
- Provide direction, coaching, and performance feedback to project team members
- Lead Agile ceremonies including Sprint planning, stand-ups, demos, and retrospectives
- Partner with business owners, sponsors, and cross-functional teams to define and prioritize work
- Build strong relationships with internal stakeholders and external vendors
- Communicate project status, risks, and outcomes clearly to all audiences
- Identify, assess, and resolve project risks, issues, and blockers
- Manage project budgets and ensure cost adherence
- Escalate issues and support funding requests where required
- Track and report on project and sprint progress
- Develop clear, concise reporting tailored to stakeholders
- Drive continuous improvement in project practices and delivery models
- Support release readiness, including documentation and stakeholder approvals
- Coordinate successful transition to operational teams
- Oversee post-deployment monitoring and success validation
What you bring?
Qualifications & Experience
- University degree or college diploma in a related field
- PMP certification (required)
- 3+ years of Project Management or Scrum Master experience
- Experience managing teams of 5+ and budgets between $100K–$500K
- Experience in Financial Services or Insurance (asset)
Technical Skills
- Proficiency in Jira, Confluence, and MS Project
- Strong knowledge of Microsoft 365 (Excel, Teams, SharePoint, PowerPoint, Word)
Core Competencies
- Strong leadership and stakeholder management skills
- Excellent communication (verbal and written)
- Analytical thinker with strong problem-solving ability
- Highly organized with attention to detail
- Ability to manage competing priorities in a fast-paced environment
- Collaborative mindset with a focus on team success
Interested in this role, but don't meet every requirement? We encourage you to apply! We value diverse experiences and perspectives—great people bring value in many ways. If you believe you can excel in this role, tell us how. At Family, inclusion, diversity, and equity aren't just "nice to have" — they're essential to our success.
What's in it for you?
- Hybrid work schedule for most roles
- Company share ownership program
- Retirement savings program with company-matched RRSP contributions
- Generous time away, including vacation, personal leave, and birthday leave.
- Paid volunteer days and company matching on charitable donations.
- Competitive salary and benefits, including educational resources, tuition assistance, and paid time off to study for exams.
- Focus on inclusion with employee groups, access to BIPOC counsellors, and access to programs for working parents.
- Wellness and recognition programs
- Discounts on products and services
Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market. In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
You must be legally entitled to work in Canada. Qualified candidates are asked to please submit a cover letter outlining their suitability for this opportunity and a copy of their resume in one document.
We would like to thank all candidates for showing interest in this role and our company; however, only those selected for further consideration will be contacted.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: accommodationrequest@familyins.com.