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Project Manager

Vancouver, BC · Computer/Software
The Project Manager is responsible for leading multi-disciplinary project teams through all phases of the project life cycle. This role will be responsible for adhering to, and maintaining, the project management framework resulting in a consistent experience for all stakeholders and ensuring the successful planning, execution and delivery of projects. Through capable leadership and project delivery acumen, the project manager will strive to achieve all project performance targets - delivering on time, on budget, on quality, and meeting / surpassing project sponsor satisfaction.
 

Who We Are
 
Family insurance is a managing general agent for Economical Insurance. We strive to be a provider of choice for auto and home insurance and an employer of choice in our industry. Our insurance policies are distributed to British Columbians through a network of independent insurance brokers across the province.
 

Why You’ll Like It Here
  • An incredible team of smart, collaborative, and supportive people to work with
  • Competitive benefits, including tuition reimbursement, RRSP matching and fitness subsidies
  • We are a company that values community, wellness and work-life balance. We offer personal leave, paid volunteer days and additional paid time off throughout the year
 
Responsibilities
 
Leadership
  • Develop and maintain relationships with internal and external key stakeholders
  • Champion projects in partnership with the project sponsor to ensure project benefits are understood across the project team
  • Ensure customer expectation and satisfaction are met or exceeded on all projects and the customer’s best interests are represented
  • Assist the project team in understanding and embracing change
 
Strategy/Planning
  • Be an advocate within the organization and constantly look for ways to improve the project management framework and templates in order to better meet the needs of the organization
 
Technical
  • Day to day management across all phases of the project management life cycle (initiate, plan, execute, monitor and control and close).
  • Participate in establishing the project team by gathering input from stakeholders, identifying needs and skills required, making staffing recommendations and providing leadership and direction to project team members.   Team member performance issues/concerns are escalated to appropriate lead.
  • Work with project team leads to schedule resources to work as efficiently and effectively as possible
  • Maximize project team performance by providing team members with a clear sense of direction and an understanding of their respective responsibilities
  • Ensure effective control of projects; address conflicting priorities, issues, risks, dependencies and change
  • Work across teams to ensure production readiness of project deliverable and seamless transition to support
  • Manage stakeholder expectations, and ensure timely, accurate and pertinent information sharing and status updates
  • Chair &/or participate in various meetings including but not limited project stand ups, retrospectives, project closure and management status meetings
  • Produce all required project management documentation including the project initiation request, the risk register and the project closure document
  • Manage multiple initiatives concurrently
  • Drive financial predictability and accuracy via project financial forecasting and reports as agreed with the project sponsor
  • Track and report on project status, budget and timelines
 
Job Requirements
  • Effective facilitation, persuasion and negotiation abilities to achieve consensus, resolve conflict and achieve desired outcomes
  • Ability to work effectively under time pressure to meet deadlines, balance work priorities, resolve problems in a timely manner and escalate appropriately
  • Exemplary customer service skills - strong desire to help internal and external users
  • Ability to efficiently work in virtual teams
  • Availability to work occasional weekends and evenings to meet project deadlines
 
Experience & Qualifications
  • 3-5 years project experience delivering complex software projects of all sizes
  • Bachelor's degree in Business or Computer Science
  • PMP Certification (in good standing)
  • Scrum Master,  or equivalent, certification
  • Hands on experience leveraging both Waterfall and Agile project management methodologies
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