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Underwriting Support (Administrative Assistant)

Vancouver, British Columbia
Underwriting Support

Reporting to the Property Underwriting Team Leader, the Underwriting Support incumbent assists the Underwriting department by providing administrative and broker support. This is an excellent opportunity for an energetic, service-oriented team player interested in entering the insurance industry.   

Who We Are

Family Insurance is a managing general agent for Economical Insurance. As one of BC's Top Employers for 2019, we strive to be a provider of choice for auto and home insurance and an employer of choice in our industry. Our insurance policies are distributed to British Columbians through a network of independent insurance brokers across the province.

Why You’ll Like It Here
  • An incredible team of smart, collaborative, and supportive people to work with
  • Great benefits, including tuition reimbursement, RRSP matching and fitness subsidies
  • We are a company that values community, wellness and work-life balance.  We offer personal leave, paid volunteer days and additional paid time off throughout the year

Specific Responsibilities
  • Provide administrative assistance to the Underwriting department
  • Data entry into Family’s point of sale system 
  • Inspect and track orders
  • Send policy cancellation letters by registered mail
  • Perform various accounting reconciliations on a monthly and ad hoc basis
  • Premium calculations on auto and property insurance policies
  • Generate and complete reports for work-related tasks 
  • Provide broker support for underwriters, including but not limited to contacting brokerages regarding premium reconciliations, following up on missing information or duplicated declaration pages
  • Filing and photocopying documents, as well as other administrative tasks as required

  • Professional, friendly, and courteous in all interactions with customers and colleagues
  • Thrives in a fast-paced environment and remains calm under pressure
  • Effective problem solving skills for premium calculations and other relevant issues 
  • Adaptable to a changing environment with excellent organizational and time management skills
  • Ability to work independently, while also collaborating with stakeholders as required
  • Strong written and verbal English communication skills
  • Attention to detail when processing repetitive tasks

Experience & Qualifications
  • Minimum 1 year of experience in an administrative role
  • High school diploma and some post-secondary education is required
  • Level 1 General Insurance License, or be prepared to obtain the license within the first 30 days of employment
  • Experience with MS Office Suite, especially Word and Excel
  • Experience in the insurance industry is an asset

Qualified candidates are asked to please submit a cover letter outlining your suitability for this opportunity and a copy of your resume.

We would like to thank all candidates for showing interest in this role and our company; however only those selected for further consideration will be contacted.

We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting

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